Customer Reviews

Armstrong Comfort Solutions provides honest, reputable professional services done by industry experts. We are your best choice for all your heating, cooling and plumbing needs! Check out what our customers have to say about us!

Jeff Smith

1 Day ago

We used Armstrong Comfort to have a new furnace and heat pump installed. 3 weeks later and the work still isn’t complete. The people who came to install the system blamed their office for giving them the wrong thermostat. During this process we had more than a few nights below freezing temps. My wife called and left messages but never received a call back. Once we finally got a technician out to install the thermostat it was wired wrong and caused the systems fan to run continuously unless I turned the whole system off. They had sent another technician who was able to wire everything correctly and did fix the problem but said an installer would need to come back to make everything look nice again. Today a couple guys came back and did something but now nothing works. Each time someone came out they would just leave after doing whatever they did without briefing us or telling us when someone would return. This entire project has been a complete nightmare. We will never use Armstrong again. Edit to the owners response. If you didn’t read the entire post. We did call and text. Yesterday alone I called in 6 times before one of your employees answered. It hasn’t been that easy to get ahold of you guys.

Response from the owner 1 Day ago

I understand how frustrating this experience has been for you, Jeff. It's disappointing to hear about the delays and communication issues you've encountered. We want to ensure our customers receive quality service, and it sounds like we fell short in your case. Please feel free to reach out via text or call so we can address your concerns and work towards a resolution.

Chris Leitem

2 Days ago

Response from the owner 2 Days ago

Thank you, Chris, for taking the time to leave a review. We appreciate your feedback!

Dorie Evanoff

4 Days ago

Our furnace suddenly stopped working. We called for assistance after hours thinking that we would have to wait for service the next day. They came out that night and got our furnace working again. I will use them everytime I need service!

Response from the owner 4 Days ago

Thank you, Dorie, for your wonderful review! We're glad we could assist you promptly, even after hours. Your trust means a lot to us, and we look forward to helping you again in the future!

Bob Dandoy

5 Days ago

Still working on the problem.

Response from the owner 5 Days ago

I appreciate you sharing your experience, Bob. I understand that you're still facing some challenges, and I'm here to assist you further. Please feel free to reach out via text or call if you need any additional support.

Andrew Samuto

10 Days ago

Response from the owner 3 Days ago

Thank you, Andrew, for taking the time to leave a rating. Your feedback is appreciated!

John Hall

11 Days ago

Showed up promptly on appointment time very knowledgeable and straightforward. I ended up booking another job.

Response from the owner 11 Days ago

Thank you, John! We're glad to hear that you had a great experience and found our service knowledgeable and straightforward. We appreciate your trust in us and look forward to working with you again on your next job!

Don White

12 Days ago

Outdoor gas line replacement

Response from the owner 12 Days ago

Thank you, Don, for your positive feedback on the outdoor gas line replacement. We're glad to hear you were satisfied with our service!

Jimy

13 Days ago

Tech was great, answered all my questions!

Response from the owner 13 Days ago

Thank you, Jimy! I'm glad to hear that the tech was able to answer all your questions. Your feedback means a lot to us!

Michael Tillery

13 Days ago

Paul was great. An honest tradesman that found a loose wire and fixed it. Greatly appreciated.

Response from the owner 13 Days ago

Thank you, Michael! We're glad to hear that Paul was able to help you by finding and fixing the loose wire. Your appreciation means a lot to us!

Eric Eddy

13 Days ago

They were very prompt and professional. I was very pleased with their service

Response from the owner 13 Days ago

Thank you, Eric! We're glad to hear you were pleased with our prompt and professional service. Your feedback means a lot to us!