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Customer Reviews
Armstrong Comfort Solutions provides honest, reputable professional services done by industry experts. We are your best choice for all your heating, cooling and plumbing needs! Check out what our customers have to say about us!
Jodi
"Dan the technician arrived on time, was highly professional, and completed the water heater installation efficiently. He kept the workspace clean, handled the removal of the old unit, and thoroughly tested the new system before leaving. He was very patient, extremely knowledgeable and answered all of my questions. Thank you Dan, for making a stressful situation so much easier for me.
Patrick Allen
Friendly, polite, professional crew. Great communcation and customer service. AC working and looking great.
Richard Lucas
John Steedle
We had a GIANT job done. A whole house re-plumb + Instant on water heater install.
Jim and Joe were a dynamic duo. They are Very knowledgeable, and Very polite. They answered all of our questions with confidence and had a great bed-side-manner. We were amazed at how they tackled this tough job with a great attitude and just flat out constant work for 4 days straight. They offered insights to what they were doing and why, and clearly showed customer care was important to them. It’s great to be treated like these guys were family members coming to help during a crisis. We offer our thanks to Jim, Joe, Brock, and the whole Armstrong team for a job well done at a fair price (we had 3 quotes from competitors before starting).
Margaret Rambacher
Very knowledgeable repair person. Fixed the needed part quickly.
Dan
I had Chris from Matt Mertz coming over to clear a clog I ended up taking the stack apart and doing myself the night before. Gross. Anywho, he camera snaked the drain out to the street from my standpipe and we discovered some ingress by roots, cracks, slight separation and a belly in the clay pipe. Cost me $89 and that was absolutely worth it to me because I'm adding drain coverage to my homeowners policy (his advice) and I'm going to attempt to treat the roots before they become a problem. Do recommend!!! Watching the camera go through the pipe is worth the cost of admission by itself.
Shaelah Pepperman
We came home from vacation and had no electricity running to our hvac system. Matt did a great job resolving the issue in just 2 days! Really appreciate the hard work.
Ruth
Extremely professional and thorough. Darren and his team kept me informed of what they were doing as well as how to work the new mini split that they installed. I’m extremely happy that I chose this company and chose a local installer. Would definitely recommend to others!
Robert Williams
We have been having an issue with one of our mini splits. I explained the issue and provided video of the issue occuring (it usually only happens late at night or early in the morning). The grills frost over and it causes loud creaking noises. He had no idea what would cause it and no idea how to fix it. I tried asking questions like "what would normally cause the grills to frost over?" and his only idea was an issue with the filter. I told him it happened earlier this morning when the filter was off. He had no response to that.
He then told me if it happens again to call them within a month. I told him it already happened this morning. He had no response to that. He charged me the 100 fee to come out and left.
Only reason it isn't 1 star is he seemed to be at least a little remorseful that he couldn't help. But it does feel annoying to have someone show up, look around for 10 minutes, not help at all, and charge 100 bucks.
If anyone actually has any ideas how to fix this, let me know. Because apparently this issue has never happened to anyone ever.
Edit: Thankfully a new tech came out today. He was much more helpful with diagnosing the issue and gave us a few methods to chose from for solving the issue fully. I suppose the other guy was just having an off day.
Barb Andrascik
Technician very knowledgeable and very quickly able to diagnose and repair faucet issue. Very pleasant personality.