ClickCease Customer Reviews | Armstrong Comfort Solutions

Customer Reviews

Armstrong Comfort Solutions provides honest, reputable professional services done by industry experts. We are your best choice for all your heating, cooling and plumbing needs! Check out what our customers have to say about us!


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Kate
3 Days ago

Response from the owner 3 Days ago

Thank you, Kate, for taking the time to leave a review. We appreciate your support!

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Robert Catalano
4 Days ago

Response from the owner 4 Days ago

Thank you, Robert, for taking the time to leave a review. We appreciate your support!

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Howard Neff
5 Days ago
Ryan was our tech and did a fantastic job. We had a previous electrician who couldn’t find the problem. Ryan was here about 30 minutes start to finish. Problem solved.

Response from the owner 5 Days ago

Thank you, Howard! We appreciate your feedback and are glad to hear Ryan was able to resolve the issue quickly and effectively.

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Judy Fedosick
6 Days ago
Very professional and efficient person.

Response from the owner 6 Days ago

Thank you, Judy! We're glad to hear you found our service professional and efficient. Your feedback is greatly appreciated!

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Dominick DeFabbo
6 Days ago

Response from the owner 6 Days ago

Thank you, Dominick, for taking the time to leave a review. We appreciate your support!

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Krystle Hall
7 Days ago
Showed up the same day within a few hours and fixed the problem in under 30 minutes.

Response from the owner 7 Days ago

Thank you, Krystle! We're glad to hear that our team was able to resolve the issue quickly for you. Your satisfaction means a lot to us!

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Gerry Scobel
9 Days ago
Brandon was great. Explained everything well. Thanks so much. Great job and great personality.

Response from the owner 9 Days ago

Thank you, Gerry! We're glad to hear that Brandon provided you with clear explanations and showcased a great personality. Your feedback is appreciated!

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Michael Wolfe
10 Days ago
I told the person that answered the phone that I had someone scheduled for Wednesday to reinstall our upstairs toilet. She said that she could have someone there the next day. I was their 2nd stop in the morning. I thought that would be late morning. My wife sat around all day waiting on them. Late morning tuned into 1:00. Bear in mind I’m at work while this day unfolds. 1:00 turned into 4:00 with an overworked guy showing up at my house with a really bad attitude. He said “ I’m going on vacation tomorrow and I don’t want to do this job today “. Followed up by saying “ I don’t pet dogs “ when my 14 year old Shitzu came up to him to get a pet. This company takes on every job that calls in and books them for the next day, then as more profitable jobs call in, they say sorry about your luck. I was headed home at 5:30 and they refused to stay 5 more minutes to talk to me about the job at hand. I own a company myself and would never treat a customer this way. To boot the boss showed up and refused to stay 5 extra minutes to talk to me about the plumbing dilemma. I saw them pulling out of my road as I was pulling in. Totally rude with the worst customer service that I’ve ever seen.

Response from the owner 10 Days ago

Michael, I truly apologize for the experience you had and understand how frustrating it must have been for both you and your wife. It’s disappointing to hear about the delays and the attitude of the technician, and I appreciate you bringing this to our attention. We strive for better service and your feedback helps us improve. Please feel free to reach out via text or call if you would like to discuss this further.

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Jodi
10 Days ago
"Dan the technician arrived on time, was highly professional, and completed the water heater installation efficiently. He kept the workspace clean, handled the removal of the old unit, and thoroughly tested the new system before leaving. He was very patient, extremely knowledgeable and answered all of my questions. Thank you Dan, for making a stressful situation so much easier for me.

Response from the owner 7 Days ago

Hi Jodi, thank you for the 5 star review and for choosing Armstrong Comfort Solutions! We appreciate you!

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Patrick Allen
11 Days ago
Friendly, polite, professional crew. Great communcation and customer service. AC working and looking great.

Response from the owner 7 Days ago

Hi Patrick, thank you for the 5 star review, we appreciate you!