ClickCease Customer Reviews | Armstrong Comfort Solutions

Customer Reviews

Armstrong Comfort Solutions provides honest, reputable professional services done by industry experts. We are your best choice for all your heating, cooling and plumbing needs! Check out what our customers have to say about us!


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Robert Werth
2 Days ago

Response from the owner 1 Day ago

Thank you, Robert, for taking the time to leave a review. We appreciate your support!

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Leigh Hoofer
2 Days ago
Dan came out to help us with our clogged pipe. It ended up partially flooding our basement. He ended up having to pull the toilet and run cable down. It wasn't a normal clog. I was build up of years of everything you could imagine. He knew exactly what he was doing and explained everything along the way. He was not only very professional but he was also so kind and understanding for what we were going through.

Response from the owner 1 Day ago

Thank you, Leigh, for sharing your experience! We're glad to hear that Dan provided you with such professional and compassionate service while tackling that challenging situation. Your kind words mean a lot to us!

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Dara Marner
3 Days ago
Fast, we're here 30 minutes after I called. Dominic was polite and friendly. Did the job quickly and didn't make me feel dumb for what happened

Response from the owner 3 Days ago

Thank you, Dara! We appreciate your kind words and are glad to hear that Dominic provided friendly and efficient service. Your satisfaction means a lot to us!

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John Miller
3 Days ago
Air conditioner stopped working

Response from the owner 3 Days ago

Thank you for your feedback, John. We're sorry to hear about the issue with your air conditioner. If you need assistance, please don't hesitate to reach out.

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david cottington
3 Days ago
Was very satisfied with the work performed. Technician was exceptional.

Response from the owner 3 Days ago

Thank you, David! We're glad to hear you were satisfied with the work and that our technician made a positive impression. Your feedback means a lot to us!

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Alan Hamman
4 Days ago
They were polite. I was told that it was $99 for the service call. I paid $176.50. Was told it needed a new panel that they might not be able to get and if they could, it would cost about $800 for the part and install. They would send everything in an email. Here it is 2 days later and I have not seen an email or herd from anyone. I did schedule for someone to come out for a estimate for total replacement, just incase, but I had to cancel due to getting home late from work. I was tired and wanted to go to bed,would not be up by 8AM. I was going to reschedule, but am not now. I have someone else now, so don't bother contacting me back. $800 for apart that cost $150 and only takes 30 minutes to replace. That's a complete ripoff. Sincerely Alan

Response from the owner 4 Days ago

I understand your frustration, Alan, and I appreciate you sharing your experience. It's disappointing to hear about the miscommunication regarding the service and the follow-up. Your feedback is important, and we want to ensure all our customers feel valued. If you have any further concerns or need assistance, please feel free to reach out via text or call.

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Ginger Wilson
5 Days ago
Prompt, polite, honest, reliable. Appreciate the professionalism and service!

Response from the owner 5 Days ago

Thank you, Ginger! We appreciate your kind words about our professionalism and service. Your support means a lot to us!

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Eric Fabritius
5 Days ago
Would not recommend. They installed a mini split room air conditioner for us in 2021. This year it failed. They charged $176 to tell me the issue was caused by a part that is under warranty. The estimate to install that part was $2,795 (75 percent of the cost of the unit and installation 5 years ago). When I called to voice my concern last week, I was told I would get a call back that day to discuss. I am still waiting on that call back, but I have gotten several text messages reminding me to fill out a survey. So here it is.

Response from the owner 5 Days ago

I understand your frustration, Eric, and I apologize for the inconvenience you've experienced. It's disappointing to hear about the issues with your mini split air conditioner and the lack of follow-up communication. Your feedback is important to us, and I assure you that I'll look into this matter further. Please feel free to reach out via text or call if you would like to discuss this in more detail.

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Karen Wright
5 Days ago

Response from the owner 5 Days ago

Thank you, Karen, for taking the time to leave a review. We appreciate your support!

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Dana Meute
6 Days ago
The 3 team members working on my interesting plumbing situation were professional, knowledgeable, and patient in finding the problem in an old house. The work was treated with great care and concern for every phase of the project! Thanks Bob, Brad, and Chris!

Response from the owner 6 Days ago

Thank you, Dana! We appreciate your kind words about our team. It's great to hear that Bob, Brad, and Chris provided you with professional and attentive service. Your satisfaction means a lot to us!